Kyndryl announces three-year agreement to manage Bord Gáis Energy’s entire private cloud and hyperscale environment

DUBLIN, May 29, 2024– Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, today announced the renewal of a three-year agreement with Bord Gáis Energy for extended managed services support for its hybrid cloud. Kyndryl will also work with Bord Gáis Energy to migrate its entire environment to the cloud and SaaS (storage as a service), following the co-created project “Kyndryl | Bord Gáis Energy Strategic Technology Roadmap.”

As part of the new agreement, Kyndryl will manage Bord Gáis Energy’s entire Microsoft Azure and private cloud environment, right down to the operating system, as well as providing backup as a service (via Microsoft Azure and on-premises), storage as a-Service and Compute-as-a-Service. The new services will help Bord Gáis Energy reduce its data center footprint and CO2 emissions, which aligns with Bord Gáis Energy’s journey towards net zero emissions by 2045, while providing an infrastructure environment of IT that will improve Bord Gáis Energy’s end customer experiences.

This new agreement builds on the work Kyndryl has already done over the past three years with Bord Gáis Energy. So far, the partnership has seen the successful migration of almost half of the company’s workloads to Microsoft Azure without any issues, reducing the number of IT incident tickets overall through the use of Kyndryl Bridge automation, while Kyndryl delivery teams have kept current systems running without interruption for the previous three years.

One of the solutions that Bord Gáis Energy and Kyndryl have implemented together is the Red Hat® Ansible Automation® platform to progressively automate event and alert management and all security code controls. The Ansible Automation® platform integrates with Bord Gáis Energy’s IT service management tool and the result has been improved stability across Bord Gáis Energy’s IT estate. In the two years since implementation, the solution automatically diagnosed 72% of all incidents and automatically resolved 40% using Ansible playbooks. End-to-end automated resolution closes trouble tickets in seconds.

“We value our relationship with Bord Gáis Energy and I am delighted that we are renewing our partnership for another three years,” said Chris Davis, Managing Director of Kyndryl Ireland. “We are already exploring new domains in the field of data and AI for the future, we have shown our global alliance with Microsoft and the efforts we put to develop skills and experience in a key area for the company. “Upcoming migrations to Azure and SaaS provide Kyndryl the opportunity to offer application management and rationalization services for Bord Gáis Energy’s critical production workloads.”

In an economy recently challenged by higher energy costs, Kyndryl is committed to helping Bord Gais Energy optimize existing customer experiences as much as possible, while supporting its overall strategic goal of driving a greener, fairer future in which new digital services will be key for businesses. growth.

About Bord Gáis Energy
Bord Gáis Energy, one of Ireland’s leading energy supply and service providers, has been serving Irish families and businesses for almost 50 years. In 2014 he joined the Centrica group. Today, as an integrated energy company, Bord Gáis Energy plays a leading role in Ireland’s energy transition, committed to achieving net zero by 2045 and helping its customers reach net zero by 2050. For more information, Visit www.bordgaisenergy.ie.

About Kyndryl
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Kyndryl Press Contact
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